Co-Owner & President of Sunshine Home Services
Susan Frew is Co-Owner and President of Sunshine Home Services in Denver, Colorado. Sunshine has grown from 1 truck in 2012 to 12 in 2016. This was accomplished by using the "12 points of love" method of customer service along with a strategic and laser-focused marketing plan.
Susan Frew was formerly an International General Manager with AT&T Wireless, certified and licensed business coach, ESPN radio host and SBA trainer.
Susan proudly sits on Board of Directors, North Metro Chamber of Commerce and is the Treasurer of the ColoradoNational Speakers Association.
In her free time, Susan runs a bus tour called Thriftinista, that supports nonprofit organizations. She has a love for saving money and getting the best deals so Thriftinista was born. This tour gets people from the community together and helps them learn how to find the best bargains at thrift stores.
Co-Owner, Partner, and Master Plumber
Our company is proud to have William Frew as our vice president of operations. As a second-generation master plumber, he has dedicated more than 27 years to serving his customers with ultimate customer satisfaction and superior workmanship. He takes his work and service very seriously and is continually updating his skills by taking classes that expand his knowledge and help him meet our customers' needs.
Every week, he spearheads two-hour long team meetings that focus on learning new industry skills, customer service and "arm chair quarterbacking" how we could have better served our customers. He has been instrumental to our company's growth and success over time. Not only is William dedicated to encouraging us to grow as a team, he is also committed to ensuring our customer service experience is top-notch. This is why he ingeniously created a way for customers to get free estimates through video, and he trademarked a system called Video Plumber. This shows how considerate he is for our customers, as providing convenience is his priority.
William works with hydronics and boilers has earned him National recognition from several trade magazines and is known to be the expert in the field of tankless boilers and water heaters. Many people call his piping work "Mechanical Art" for his attention to aesthetics and technical expertise.
“Couldn't be happier.”- Tracy F.
“I would definitely use this company again and refer them to my friends.”- Barbara R.
“Did a good job and I'm very happy.”- Barbara C.
- 5 year Angie's List Super Service Award Winner
- Named Denver Business Journal #1 Fastest Growing Company 2015, 2016, 2017,2018
- Named Denver Business Journal Small Business of the Year 2016, 2017,2018
- Named Service Titan "Titan of the Month" for outstanding growth
- Colorado Companies to Watch Winner 2016
- Named Best Places to Work Denver Business Journal 2017,2018
- Top 100 Women Owned Companies 2016, 2017,2018
- BBB Torch Award for Business Ethics 2017
- Named Contractor of the Year PHC Magazine 2017
- Inc Magazine 5000 list 2019
- Inc Magazine Best Work Places 2019