In most industries, there is more than one way to handle pricing. Plumbing is no exception. We wanted to address the differences to help with better understanding and decision making.
Some plumbing companies choose to charge “labor plus parts”. This means the technician begins work and when he is done, issues a bill for his hourly rate, parts and usually some sort of truck or service call charge.
Pro: There are no “hidden costs” as you know exactly how many hours he billed for, how much parts were, plus anything additional per line item.
Con: A faster and/or more experienced plumber could charge the customer less than a slower and/or newer plumber. The customer could be concerned about how much time is being added up, especially when considering trips to the hardware store, or phone calls from the office, which are out of the customer’s control.
Other plumbing companies, such as Sunshine Plumbing, Heating & Air, choose to charge “per project” pricing. This is when a quote is provided up front for the customer to see. It accounts for all parts, labor, taxes, and any service call charges.
Pro: The customer knows what to expect up-front to decide if the value is there or not. They can practically “write the check”. There isn’t a concern about additional charges to pick up parts or wondering if the plumber is “milking the clock”.
Con: Pricing isn’t broken down by line items, so customer isn’t 100% sure how the expenses break down.
There are a few benefits on the company side for choosing per project pricing.
Whether you prefer to know each item line by line, or would rather know the price up-front, is simply a personal preference. When hiring a plumber, ask how they bill and ask about additional charges that may apply.
If you are in the Greater Denver Area and are in need of plumbing, heating or air conditioning service and like the idea of up-front pricing, give Sunshine Plumbing, Heating & Air a call at 303-459-5469.