Hiring a professional plumber or HVAC specialist in Denver can become complicated, especially if you are not used to the plumbing industry. When our clients contact us, our aim is to make them SMILE. Every plumber is different, so here are some ways to avoid working with a Plumber who may cause issues downstream for you.
Get the prompt and professional service you deserve! Give us a call today at (303) 622-5526.
Are they on-time?
If they can’t show up for a simple appointment, will they be able to cover their warranties? We all understand things can happen, especially in Denver weather, but if something happens, shouldn’t you at least get a call to let you know they are going to be late?
Are they trained?
This can be tricky, a good question to ask is what plumbing product manufacturer have they been trained on? If they have not gotten professional training and invested into making sure they do each job right, do you want them in your home?
Are they safe?
At Sunshine, we screen our employees. This means we check criminal records. The plumber is going to be in your home. Shouldn’t they have a clean criminal and drug history? We believe so!
Do they have a truck?
This sounds silly, but if a company hasn’t even paid to have vehicles with their logos on them or don’t carry inventory on their trucks, how efficient will they be on your job? You are getting billed by the hour, doesn’t it make more sense to have the plumber walk to his or her truck than have to drive miles away for a simple part?
Are they listed in the BBB or other trusted online resources?
If a company has been around for a while, they invest in their reputation.
How many technicians are on staff?
Many plumbers with just one or two staff members struggle because if there is a freeze in Denver, they get a lot of calls that day and then cannot get to everyone else. It is good to know in a plumbing emergency, you can get help!
Are they insured?
If your plumber is not insured, that is a big issue. Your house is worth a lot of money and they should have professional liability insurance to protect you and your family. Beware of super low bids – Of course these are tempting, we all love to save money and do things cheaply. However, someone who is much cheaper than other plumbers, there is a reason. Be cautious of super low, or for that matter, super high bids. Most bids will be within 10% or 15% of other bids.
Plumbers who try and pressure you – Plumbing emergencies are difficult.
Having extra pressures to start a job is a bad start. If anyone is doing the pressuring, you should be pressuring the plumber to start the job.
Give Sunshine Plumbing Heating Air a call to discuss any plumbing project you have in mind and we will help you set a proper budget and treat you in a way that will make you smile!